PRIVACY POLICY
Last updated February 17, 2026
This Privacy Notice
for Krepko Pty Ltd
( 'we', 'us', or
'our'
), describes how and why we might access, collect, store,
use, and/or share ( 'process' ) your personal information when you use our services ( 'Services' ),
including when you:
- Visit our
website
at https://krepko.com.au or any website of ours that links to this Privacy Notice
- Engage
with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices. We are responsible for
making decisions about how your personal information is processed. If you do not agree with
our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at agajan@krepko.com.au
.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy
Notice, but you can find out more details about any of these topics by clicking the link
following each key point or by using our table of
contents below to find the section you are looking
for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal information depending on how you
interact with us and the Services, the choices you make, and the products and features you use.
Learn more about personal
information you disclose to us.
Do
we process any sensitive personal information? Some of the information may be
considered 'special' or 'sensitive'
in certain jurisdictions, for example your racial or ethnic origins, sexual orientation,
and religious beliefs. We do not process sensitive personal
information.
Do
we collect any information from third parties?
We do not collect any information from third parties.
How do we process your information? We process
your information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your information for
other purposes with your consent. We process your information only when we have a valid legal
reason to do so. Learn more about how we process your information.
In
what situations and with which types of parties do we share personal
information? We may share information in specific situations and with specific categories of
third parties. Learn more about when and
with whom we share your personal information.
How do we keep your information safe? We have
adequate organisational and
technical processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will
not be able to defeat our security and improperly collect, access, steal, or modify your
information. Learn more about how we keep
your information safe.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have certain rights regarding
your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way
to exercise your rights is by submitting a data
subject access request
, or by contacting us. We will consider and act upon any
request in accordance with applicable data protection laws.
Want to
learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect
personal information that you voluntarily provide to us when you
register on the Services,
express an interest in obtaining
information about us or our products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You. The
personal information that we collect depends on the context of your interactions with us and
the Services, the choices you make, and the products and features you use. The personal
information we collect may include the following:
-
names
-
phone numbers
-
email addresses
-
mailing addresses
-
job titles
-
billing addresses
-
debit/credit card numbers
-
job role
-
business name
-
contact preferences
-
contact or authentication data
Sensitive Information.
We do not process sensitive information.
Payment Data. We may collect data necessary
to process your payment if you choose to make purchases, such as your payment instrument
number, and the security code associated with your payment instrument. All payment data is
handled and stored by
Stripe
.
You may find their privacy notice link(s) here:
https://stripe.com/au/privacy
.
All
personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.We
process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
- To facilitate account creation and authentication
and otherwise manage user accounts. We may process your information so you
can create and log in to your account, as well as keep your account in working
order.
- To respond to user inquiries/offer support
to users. We may process your information to respond to your
inquiries and solve any potential issues you might have with the requested
service.
- To send administrative information to
you. We may process your information to send you details about
our products and services, changes to our terms and policies, and other
similar information.
- To
fulfiland manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user
communications. We may process your information if
you choose to use any of our offerings that allow for
communication with another user.
- To post
testimonials. We post testimonials on our
Services that may contain personal information.
- To protect our
Services. We may process your information
as part of our efforts to keep our Services safe and
secure, including fraud monitoring and
prevention.
-
To evaluate and
improve our Services, products, marketing,
and your experience. We may process
your information when we believe it is necessary
to identify usage trends, determine the
effectiveness of our promotional campaigns, and
to evaluate and improve our Services, products,
marketing, and your experience.
-
To identify
usage trends. We may process
information about how you use our Services to
better understand how they are being used so we
can improve them.
- To
comply with our legal
obligations. We may
process your information to comply
with our legal obligations, respond
to legal requests, and exercise,
establish, or defend our legal
rights.
Vendors,
Consultants, and Other
Third-Party Service
Providers. We may share
your data with third-party vendors,
service providers, contractors, or
agents (
'third parties' ) who
perform services for us or on our
behalf and require access to such
information to do that work. We
have contracts in place with our
third parties, which are designed to
help safeguard your personal
information. This means that they
cannot do anything with your
personal information unless we have
instructed them to do it. They will
also not share your personal
information with any
organisation
apart from us. They also
commit to protect
the data they hold on our behalf and
to retain it for the period we
instruct.
The
categories of
third parties we may share
personal information with are as
follows:
-
Payment Processors
-
AI Platforms
-
Data Analytics Services
-
User Account Registration & Authentication Services
-
Website Hosting Service Providers
We
also
may need to share your
personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business
Partners.
We may share your
information with our
business partners to
offer you certain
products, services, or
promotions.
We
may use cookies
and similar
tracking
technologies
(like web
beacons and
pixels) to
gather
information when
you interact
with our
Services. Some
online tracking
technologies
help us maintain
the security of
our Services
and your
account
, prevent
crashes, fix
bugs, save your
preferences, and
assist with
basic site
functions.
We
also permit
third parties
and service
providers to use
online tracking
technologies on
our Services for
analytics and
advertising,
including to
help manage and
display
advertisements,
to tailor
advertisements
to your
interests, or to
send abandoned
shopping cart
reminders
(depending on
your
communication
preferences).
The third
parties and
service
providers use
their technology
to provide
advertising
about products
and services
tailored to your
interests which
may appear
either on our
Services or on
other
websites.
Specific
information
about how we use
such
technologies and
how you can
refuse certain
cookies is set
out in our
Cookie
Notice
.
analyse
the use of
the Services.
To opt out of
being tracked by
Google Analytics
across the Services,
visit https://tools.google.com/dlpage/gaoptout.
For more
information on the
privacy practices of
Google, please visit
the Google
Privacy &
Terms
page.
Google Analytics
We may share your information with Google Analytics to track and5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
As
part of our
Services, we offer
products, features,
or tools powered by
artificial
intelligence,
machine learning, or
similar technologies
(collectively,
'
AI Products
'
). These tools
are designed to
enhance your
experience and
provide you with
innovative
solutions. The terms
in this Privacy
Notice govern your
use of the AI
Products within our
Services.
Use
of AI
Technologies
We
provide the AI
Products through
third-party service
providers (
'
AI Service
Providers
'
), including
OpenAI
and
Anthropic
. As outlined
in this Privacy
Notice, your input,
output, and personal
information will be
shared with and
processed by these
AI Service Providers
to enable your use
of our AI Products
for purposes
outlined in
'
WHEN
AND WITH WHOM DO
WE SHARE YOUR
PERSONAL
INFORMATION?
'
You must not
use the AI Products
in any way that
violates the terms
or policies of any
AI Service Provider.
Our
AI
Products
Our
AI Products are
designed for the
following
functions:
-
AI automation
How
We Process Your
Data Using
AI
All
personal information
processed using our
AI Products is
handled in line with
our Privacy Notice
and our agreement
with third parties.
This ensures high
security and
safeguards your
personal information
throughout the
process, giving you
peace of mind about
your data's
safety.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
We
will only keep
your personal
information for
as long as it is
necessary for
the purposes set
out in this
Privacy Notice,
unless a longer
retention period
is required or
permitted by law
(such as tax,
accounting, or
other legal
requirements).
No
purpose in this
notice will
require us
keeping your
personal
information for
longer than
three (3)
months
past the
termination of
the user's
account
.
When
we have no
ongoing
legitimate
business need to
process your
personal
information, we
will either
delete or
anonymise
such
information, or,
if this is not
possible (for
example, because
your personal
information has
been stored in
backup
archives), then
we will securely
store your
personal
information and
isolate it from
any further
processing until
deletion is
possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
We
have implemented
appropriate and
reasonable
technical and
organisational
security
measures
designed to
protect the
security of any
personal
information we
process.
However, despite
our safeguards
and efforts to
secure your
information, no
electronic
transmission
over the
Internet or
information
storage
technology can
be guaranteed to
be 100% secure,
so we cannot
promise or
guarantee that
hackers,
cybercriminals,
or other
unauthorised
third
parties will not
be able to
defeat our
security and
improperly
collect, access,
steal, or modify
your
information.
Although we will
do our best to
protect your
personal
information,
transmission of
personal
information to
and from our
Services is at
your own risk.
You should only
access the
Services within
a secure
environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to
We
do not knowingly
collect, solicit
data from, or
market to
children under
18 years of age
, nor do
we knowingly
sell such
personal
information. By
using the
Services, you
represent that
you are at least
18
or that
you are the
parent or
guardian of such
a minor and
consent to such
minor
dependent’s use
of the Services.
If we learn that
personal
information from
users less than
18 years of age
has been
collected, we
will deactivate
the account and
take reasonable
measures to
promptly delete
such data from
our records. If
you become aware
of any data we
may have
collected from
children under
age 18
, please
contact us at
agajan@krepko.com.au
.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
Withdrawing
your
consent:
If we are
relying on your
consent to
process your
personal
information,
which may
be express
and/or implied
consent
depending on the
applicable law,
you have
the right to
withdraw your
consent at any
time. You can
withdraw your
consent at any
time by
contacting us by
using the
contact details
provided in the
section
'
HOW
CAN YOU
CONTACT US
ABOUT THIS
NOTICE?
'
below
.
However,
please note that
this will not affect
the lawfulness of
the processing
before its
withdrawal nor,
when
applicable law
allows,
will it
affect the
processing of your
personal information
conducted in
reliance on lawful
processing grounds
other than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:-
Contact us using the contact information provided.
Upon
your request to
terminate your
account, we will
deactivate or delete
your account and
information from our
active databases.
However, we may
retain some
information in our
files to prevent
fraud, troubleshoot
problems, assist
with any
investigations,
enforce our legal
terms and/or comply
with applicable
legal
requirements.
If
you have questions
or comments about
your privacy rights,
you may email us at
agajan@krepko.com.au
.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (11. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.Australia
and
New
Zealand
We
collect and process
your personal
information under
the obligations and
conditions set by
Australia's
Privacy Act 1988
and
New Zealand's
Privacy Act 2020
(Privacy
Act).
This
Privacy Notice
satisfies the notice
requirements defined
in
both Privacy
Acts
, in
particular: what
personal information
we collect from you,
from which sources,
for which purposes,
and other recipients
of your personal
information.
If
you do not wish to
provide the personal
information
necessary to
fulfil
their
applicable purpose,
it may affect our
ability to provide
our services, in
particular:
-
offer
you the products
or services that
you want
-
respond
to or help with
your
requests
-
manage
your account
with us
-
confirm
your identity
and protect your
account
At
any time, you have
the right to request
access to or
correction of your
personal
information. You can
make such a request
by contacting us by
using the contact
details provided in
the section
'
HOW
CAN YOU
REVIEW,
UPDATE,
OR
DELETE
THE DATA
WE
COLLECT
FROM
YOU?
'
If
you believe we are
unlawfully
processing your
personal
information, you
have the right to
submit a complaint
about
a breach of
the Australian
Privacy Principles
to the Office
of the
Australian
Information
Commissioner
and
a breach of
New Zealand's
Privacy Principles
to the Office
of New
Zealand
Privacy
Commissioner
.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We
may update this
Privacy Notice
from time to
time. The
updated version
will be
indicated by an
updated
'Revised'
date at
the top of this
Privacy Notice.
If we make
material changes
to this Privacy
Notice, we may
notify you
either by
prominently
posting a notice
of such changes
or by directly
sending you a
notification. We
encourage you to
review this
Privacy Notice
frequently to be
informed of how
we are
protecting your
information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
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Privacy Policy was created
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